Our infrastructure & location is most favorable as it is near to most of its competitors, which enables us to keep a track on the strategy adopted by our competitors. Hence we can plan our strategy after considering the strengths and weaknesses of our competitors. Our infrastructure is spread in major areas throughout India and is proficient in terms of Internet connectivity, power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity along with law & order.

The Infrastructure includes:

State-of-the-art computerization with fully automated call desks
Uninterrupted and back up power supply
Fully redundant voice and data communications with security
Dedicated high speed internet connectivity
Scalable capacity
Multiple Leased fiber optic circuit from India to US, Australia and Europe
Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity.

Data Security

Manned and logical data security at entrances
Layered access to physical locations and data
Commercial grade firewall
Network intruder detection system for extra data security
Layer 4 switching with advanced router module for intelligent data routing, monitoring and security